Do you live in Jackson Heights? If you have concerns about our neighborhood that need to be addressed, you can do something. It’s your right—and your responsibility. Here are two main routes for pursuing action:
Contact NYC’s Complaint and Request Line, by phone or online.
Directly contact your city, state, or federal officials.
NYC GOVERNMENT COMPLAINT and REQUEST LINE
By phone: call 311
Online: go to https://portal.311.nyc.gov/
Here are a few common issues to report
* Dirty sidewalks and curbs
* Illegal street vendors
* Illegal parking, including mopeds and motorcycles on sidewalks
* Request a street tree planting
* Noise complaints
* Open Streets information and more
Call 911: For emergencies such as crimes and fires, as well as the illegal dangerous operation of cars, motorcycles, mopeds, e-bikes and bicycles, including their operation on sidewalks
Important: after making a complaint or request, you will be issued a “Service Request Number” beginning with SRN. You must save it in case you need to follow up.
Once you file a complaint with a city government agency it’s a good idea to contact your City Council Member, especially if it’s a chronic problem. Remember, be polite, but make sure you are satisfied that the matter will be addressed. Ask about how the Council Member’s office will follow up and when he or she will get back to you.
CONTACT ELECTED OFFICIALS
Is the problem city, state or federal? Most common problems, such as those listed above fall under NYC government and should be directed to your City Council Member. State elected officials deal with issues such as our subway and bus systems run by the MTA. Federal officials, our House or Senate members deal with national issues, many of them involving local residents, such as Social Security and Medicaid.
NYC CITY COUNCIL
Council District 25—Shekar Krishnan
SKrishnan@council.nyc.gov
718-803-6373
District Office, 37-32 75th St., Jackson Heights, NY, 11372
Council District 21—Francisco Moya
FMoya@council.nyc.gov
718-651-1917
District Office, 106-01 Corona Ave/, Corona, NY, 11368
N.Y. STATE SENATE
Senate District 13—Jessica Ramos
ramos@nyassembly.gov
518-455-2529
74-09 37th Ave., Suite 302, Jackson Heights, NY 11372
N.Y. STATE ASSEMBLY
Assembly District 39—Catalina Cruz
cruzc@nyassembly.gov
718-458-5367
41- 40 Junction Blvd, Corona, NY 11368
Assembly District 34 Jessica Gonzalez-Rojas
gonzalezrojasj@nyassembly.gov
718-457- 0384
75-35 31st Ave, Suite 206B, East Elmhurst, NY 11370
U.S. HOUSE OF REPRESENTATIVES
N.Y. District 6—Rep. Grace Meng
ny06casework@mail.house.gov
718-358- 6364
40-13 159 St. Flushing, Queens, 11358
N.Y. District 14, Rep. Alexandria Ocasio-Cortez.
https://ocasio-cortez.house.gov/contact
718-662-5970
30-83 31 St., Astoria, N.Y, 11102